‎Indoor Camera Option to Rotate the Camera View | SimpliSafe Support Home
 
J

Wednesday, January 9th, 2019 3:09 AM

4

Indoor Camera Option to Rotate the Camera View

I have 3 SimpliCams, one of which is located in my garage hanging upside down (it just fits the space better that way).   It would be nice if I had an option to rotate the camera's view from within the SimpliSafe app.  Right now I have to look at the image upside when cycling through all my SimpliCams, or I have to rotate my phone when I get to that particular camera.  Adding this feature wouldn't be difficult for the software developers to implement at all.

PS - Not sure if this has been asked before, I apologize if it has... (didn't there use to be a search function in the forums???)

44 Messages

5 years ago

Your best bet would be to purchase a SimpliCam Outdoor Kit.  These allow the camera to be mounted anywhere with double faced tape or screws, which are provided, and you can rotate the camera on a ball swivel in any direction you want.  Just call SS to order it.  I just got mine and it's pretty nice - they shipped it out immediately.  $19.99 and shipping was free.

5 years ago

I fully agree, the app setup should let you rotate to allow it to be right side up no matter how you mount it.
The outdoor kit, noted as a reply, makes even more reason for this.
With the ballmount, you can mount it from so many positions, but I am getting a crick in the neck from looking at my video sideways :-)
It's the rotation of the video we need in the app :-)

Love SimpliSafe!

1 Message

5 years ago

+1.
This is a necessary software feature. Hardware has limitations in practice.
Please log this request.

6 Messages

Completely agreed. The indoor and outdoor cameras have different use-cases that inform their designs. The indoor wireless SimpliCams work better for my indoor purposes, but I also need to mount them “upside down” (preferably “sideways”, even!) in most instances. Not having the option to flip the images in 90° intervals – or at least 180°(!) – is a major annoyance in an otherwise great system that I’ve been generally extremely pleased with. 

(edited)

2 Messages

4 years ago

+1.   Please implement this feature

2 Messages

4 years ago

Absolutely need this feature.

1 Message

4 years ago

Came here looking how to do this. Kind of disappointed that it's not an option. Should be a fairly simple feature...

2.2K Messages

4 years ago

I love how, without knowing how a product is designed (the internals), and probably without any experience in the relevant field(s), people can judge that their desired improvement is "fairly simple" to implement.

6 Messages

The simplicity aside, that this feature has been being asked for the past five years and not yet implemented is very disappointing. 

As a software developer myself, I understand the need to prioritise bugfixes over enhancements and then whatever calculus may be involved for determining priority on enhancements, &c. However, the fact that a feature exists in one parallel use-case does strongly suggest the reasonable possibility of implementing the same feature in another parallel use-case without having to build a whole new team to do it. 

Please. 

(edited)

4 Messages

3 years ago

No longer waiting - just flip the camera bracket by Remove two plastic caps on the camera bracket, then unscrew the stew and rotate the plastic back plate 180 degrees.
Mine is connected to the ceiling.

2 Messages

2 years ago

3 years later and SimpliSafe still hasn’t added this feature? It would take an IT guy about 20 minutes to add this feature and throw it on the next update, smh

2 Messages

2 years ago

3 years later and SimpliSafe still hasn’t added this feature? It would take an IT guy about 20 minutes to add this feature and throw it on the next update, smh

1 Message

2 years ago

I desperately needed this update Simply safe if you are still listening. 

Community Admin

 • 

5.5K Messages

@vijju7299​ if you have an Outdoor Camera, the option is already available in the Camera Settings section.

Unfortunately, it's not available for the SimpliCam Indoor Camera.

3 Messages

Thank you so much, sir. It's amazin the stuff we miss when we are in a rush!

6 Messages

@davey_d​ 

The indoor and outdoor cameras have different use-cases that inform their designs. The indoor wireless SimpliCams work better for my indoor purposes, but I also need to mount them “upside down” (preferably “sideways”, even!) in most instances. Not having the option to flip the images in 90° intervals – or at least 180°(!) – is a major annoyance in an otherwise great system that I’ve been generally extremely pleased with. 

6 Messages

@davey_d​ , @simplisafe , this issue is not going away after five years. Please either implement this feature or open-source your software so we can do it for you. 

3 Messages

2 years ago

Yes, please. My outdoor camera is showing up upside down on the app and there is no way to rotate it, plus if I put the camera upside down to correct the issue on my smartphone, it cannot point down far enough to see the driveway. I would really appreciate a way to rotate it. Thank you

Community Admin

 • 

5.5K Messages

@gnarmar​ sounds like you've already found the setting. But for others who haven't yet, here's the path in the app:

☰ Three-Bar Menu > My System > Camera Settings > [your outdoor camera] > Rotate Image 180°

1 Message

2 years ago

+1. Love the system and the cam, just need to rotate. Will mod the hardware, but would rather not.

1 Message

2 years ago

I have cameras that must be mounted sideways for optimum viewing. However, the phone display will not show these images vertically. 

6 Messages

Same

2 Messages

1 year ago

This needs to be an option with the doorbell cam as well. I couldn’t install the camera the correct way because I did not have enough clearance to install the set screw

1 Message

How is it this is an issue from 5 years ago and still not fixed?

Please add this feature.  I was incredibly happy when installing everything until I did the cameras and now I have an upside down camera without the possibility of flipping the image.  I am extremely annoyed because I hate making holes in my walls and I do not want to reorientate the camera because upside down view has the best coverage. Ugh!!!

Every other camera I had use has this feature. Come on simplisafe!!!

6 Messages

@stephencaperton​ A perfect example where an existing software feature can make the system more useable across more instances. Why has this not been done yet?!

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