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How do I Update billing information
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5 months ago
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captain11
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davey_d
Community Admin
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4.3K Messages
3 years ago
That's right. You can find the right section on the website by navigating to ‚ò∞ Menu > Monitoring. Credit Card is right at the top, next to the Monitoring Certificate.
You can also change Payment Details on the App, by navigating to: ‚ò∞ Menu > Settings > Plan + Billing.
We do have it set up this way because you would normally need to change your payment details only for Monitoring. If you were to purchase additional components or a new system, you'd have the chance to enter a different payment method on the Payments screen.
Johnny M.
SimpliSafe Home Security
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sl88
1 Message
2 years ago
I
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ebersohlmj
1 Message
5 months ago
Can't find any place to update my profile. Spent the last 35 minutes looking. Can't get any help. I cancelled my credit card and was trying to give Simplisafe the new number but can't figure out how to do it. Guess they won't get paid this month. They can call me. I can find a company with an easier web site.
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