‎Gen 2 —> Gen 3 Monitoring | SimpliSafe Support Home
TeKnoZiz's profile

Friday, July 28th, 2023 4:40 PM

Gen 2 —> Gen 3 Monitoring

Hello, just ordered the Gen 3 system to replace my Gen 2 system. What do I need to do in order for the monitoring to be transferred to the new system?

Community Admin


2.9K Messages

11 months ago

Hi @TeKnoZiz, 

You can transfer monitoring to your new Gen 3 system by logging into your account at simplisafe.com/activate. Once logged in, click "Transfer Monitoring" and follow the steps on the screen. You can also learn more about upgrading to your Gen 3 system in this Help Center article.

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