‎fire TV kicks Simplisafe off wifi | SimpliSafe Support Home
 
hayeswanamaker's profile

Monday, September 25th, 2023 12:19 AM

fire TV kicks Simplisafe off wifi

For the past week or so, whenever I turn on my insignia fire TV, the Simplisafe system loses its wifi connection. When I turn the TV off, it reconnects. They are on separate wifi networks. Any thoughts?

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5 months ago

Hi @hayeswanamaker ,

This one has me perplexed. The only thing I would have thought could be happening is that your WiFi router is intelligently prioritizing traffic , kicking off some devices from the network. But then you mention they're on two separate networks. Do you mean separate SSIDs, or entirely different WiFi routers?

And how are you discovering that the SimpliSafe system is disconnecting? What other troubleshooting steps have you tried? These questions could help in figuring out what's going on.

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