@cyberghost232, this was reported before and was caused by an entry issue on SS's side with the serial number. Easy fix; call support and confirm what is in the system. And have a happy, safe New Year.
Might want to check the base unit box to verify you have the correct serial number. When I got mine, I misread either a B for an 8 or vice versa on the base unit. It was MUCH clearer on the box than the base station.
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captain11
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sunny_c
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I see that you were able to speak to someone today. If there is anything else that you need assistance with, please let us know.
Lee
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cyberghost232
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captain11
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general_kaos
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