System Disarmed Master Pin via Keypad - but no one entered Pin
Tonight, my wife and I were sitting in our sunroom and I received this notification at 7:24PM: "system disarmed Master pin via keypad." The problem is that no one entered the pin in the keypad. I am also the only one that knows the master pin. (I've told my wife, but she never uses it).
I called technical support and they said everything is working fine with my system and if the problem continues they can replace my base station.
I don't know if this this makes a difference, but earlier in the evening, my wife turned on the oven and forgot that there was a plastic cake pan in it. We turned off the oven and removed the pan, but not before the smoke alarms went off. Apparently, my wife likes to test the smoke detectors every couple years. :) We received a call from the monitoring center within seconds - fantastic response time.