2 Messages
Remove batteries from Gen 3 base station
I am moving and want to disable the base station by removing the batteries. How do I do that on the Gen 3? They don’t seem to be in the base like the older model.
2 Messages
I am moving and want to disable the base station by removing the batteries. How do I do that on the Gen 3? They don’t seem to be in the base like the older model.
Accepted Solution
captain11
Captain
•
6K Messages
1 year ago
@aeroscout17 They are there. Unplug the cord and you will see a very small philips screw. Remove it. Twist the base while holding the upper part of the base and it will twist off. Still an issue? Call Support and they will walk you through it better than I. Have an unevenful, safe and easy move!
BTW, here is a link to assist you. Tool includes a video. Good luck.
https://support.simplisafe.com/articles/moving-support/im-moving-and-taking-my-entire-system-with-me/634478297c2ab96af9f1d602
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