Incorrect "Power Outage" notification
The past two weeks I have been away I notice when I go into my Alarm System it has it reads “ There is a Power Outage”
So I called my neighbor and he informed there is no power outage and you outside light is on ( it was evening) and he noticed my inside lights were that are connected to smart switches and hub that turns them on at sunset.
The base station still reads Power Outage for over a week, but everything seems to be working fine including my cameras. The batteries on all the devices are good. I expected the base station internal battery should have gone dead within a few days but that didn’t happen. I’ll be home this week end and would like know if anybody ran into this before. When I get home I will check the plug & outlet.
4 months ago
Have you tried pulling down on the home screen of the SimpliSafe mobile app? This will gather the latest status from your system and should clear the power outage notification you see. If that does not remove the notification from your app, I would try moving your Base Station and plugging it into another outlet.
2 months ago
I have the same message. I removed the batteries to reset the system, but the message remains. I then replaced all 4 batteries. The message still remains. The system works just fine, but my wife and I see: (There is a power outage) (Plug-in base station to avoid service interruption)