‎Follow-up Asking a 3rd time, Please Answer! | SimpliSafe Support Home
 
dlpsr's profile

1.3K Messages

Thursday, September 26th, 2024 2:10 PM

Follow-up Asking a 3rd time, Please Answer!

I'm still a paying customer I deserve an answer to these questions. Stop ignoring all of my posts.

https://support.simplisafe.com/conversations/gen-3-simplisafe/two-or-more-base-stations-used-as-rf-extenders/66eda271f5bf6b56098648e8?commentId=66edad8af5bf6b5609864c53

Admins insinuate in other threads that yes this can be done. I will not want or need monitoring just RF signal from extra base stations. Self monitoring will be the final result.

I emailed the inside tech (Kurt) also and haven't heard back yet. I may or may not hear from him.

Before I waste money on base stations I need to know it's not an issue to connect multiple base stations at the "same address" doing self monitoring.

So, please answer as insinuated yes in other threads.

I need to get some use out of these five very expensive  outdoor cameras!

Community Admin

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3.4K Messages

22 days ago

@dlpsr Yes, you can setup another Base Station in your house, on your current account, and connect some of your devices to it.

The main caveat here is that these will now be two independent systems, they would each need to have their own monitoring plan, and would need to be controlled separately. If you arm one system or make changes to its settings, that will not be reflected in your other system.

Each system would also have to be controlled by their own Keypad, or their own dashboard in the mobile app. For more on setting up another system on your account and how to view them in the mobile app, check out the How to Add Another Property to Your SimpliSafe Account article in our Help Center.

And yes, when you receive a push notification that a camera detected motion, it will automatically open the camera's live view regardless of the system that sent the notification.

1.3K Messages

22 days ago

Thank you for the response. @emily_s They're all going to be self monitored.

Primary purpose is to split the outdoor cameras for live view. Pair to each closest base station. And sensors if necessary.

Current base station for cams I can't reach to reset easily or safely.

I can automate arming and disarming my own way. Or do it manually.

The reason, detections are decent from all 5 outdoor cams, but hardly worth $10 a month just for detections.

Catch 22, keep detections or drop if this test works for actual performance mode live views.

Performance mode in the current self with cameras does not work with solar. Well, on a rare occasion one or two might open in a few seconds. Inconsistent though. Today they're all slow.

So, I'm going to buy a new in box base station on eBay, probably be required to call to get it registered for self monitoring.

Setting it up in the app should be a piece of cake.

9 Messages

Correct me if I am wrong, but don't the outdoor cameras connect via wifi not directly to the base stations.

1.3K Messages

@IanA​ Both, WiFi to function, base RF, radio frequency signal to wake up live view.

1.3K Messages

21 days ago

@emily_s I don't want paid monitoring. I'm fairly certain self monitoring will not be an option in the app, only Fast Protect and up or whatever it's called lately when setup.

Will you also confirm as stated in your above response quoted below, that one, keypads are not required and the app can handle all, including updates? The or part insinuates keypad not required in my case and experiment .

And two, I will be forced to call due to Simplisafes marketing techniques, to get a new base setup for self monitoring? I have to call anyhow to downgrade existing base to self monitoring.

"Each system would also have to be controlled by their own Keypad, or their own dashboard in the mobile app."

1.3K Messages

21 days ago

Welp, $25 to find out. Alone.😭😂 Off to eBay.😁 If my experiment fails it purpose, I can use the extra base for target 🎯 practice.😉🤪

1.3K Messages

10 days ago

Welp, I'll skip the how it happened. But I'll give Simplisafe some credit for helping.

2nd base with original base testing for expanded RF signals.

I've moved them around, a whole...lot.

Original base controls, portico x2 outdoor cams and two doorbells, and south outdoor cam. All outdoor cams except doorbells, Solar.

Base 2 controls Under Deck and French door outdoor cams.

I've had terrible to meh.

Just did a cold test which was good, happens occasionally, but only occasionally. So far.

Speculation on my part is charge level and whether performance mode is really staying kicked in if below 90 charge. As seen in video, some appear below 90. charge level. That's fake news. On the cameras pages in the app they're all reported above 90.

I'll let them continue to charge between a test or two. Then run one down below 90 and see what happens.

7 cams all opened live view in at most 3 seconds or less. Obviously, doorbells are wired.

If only there was some consistency.🤔

I'd settle for and be excited if I got it only 90 percent of the time instead of occasionally. Please have the firmware developers look at performance mode.

Video, cropped as my address was splattered all over it. If they allow the link and don't make it private.

I'll keep testing. Spam emailing inside tech videos out the kazoo.😂

https://www.dropbox.com/scl/fi/5vcyuheplrd9js7i76gcu/Screen_Recording_20241007_184829_SimpliSafe-2.mp4?rlkey=siskco8zj70x58a6gbfdpe1f7&st=y3hj0zkx&dl=0

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