‎Few questions from a newbie | SimpliSafe Support Home
 
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Wednesday, October 20th, 2021 4:26 PM

Few questions from a newbie

Hey,

I'm thinking of getting simplisafe as i've moved house and it has no alarm in place. I'm hoping to use this as a 'Dumb' alarm as i don't want to pay monthly for subscribtions and i have other smart devices in the home which will notify me about motion etc.

Hoping a few nice folk out there might be able to answer a few questions i have (and can't find answers to online)

So please assume the questions below are for a 'dumb' alarm without a subscribtion.  

App -
Do i get notifications when the alarm is tripped? -

Am i able to set/diarm the alarm remotely? -

Is there a limit to how many devices will work with the app? -


Hardware -
Are you able to switch off the light on the hub? -

How durable are the seprate outdoor alarms? - Good with cold/rain etc-

Is there battery back up in case the power is cut?

Is there any simcard etc if the internet gets disconnected?

Does Simplisafe sell an big visable outdoor alarm - Simular to this?  or is one coming soon if not?
https://3.bp.blogspot.com/-43K6n3TVWJs/Vz0Lq3Kw40I/AAAAAAAAs3Y/Cob_I9xzPtY_4wX1KFkNCiCSTOynkyImwCHM/s1600/adt-home-security-and-alarm-systems-protect-your-home-review-ebooks.jpg  

Many thanks

Captain

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6K Messages

3 years ago

@sneakyham15 welcome to the forums from a customer of 9+ years. Here we go with your laundry list

Yes, you can shut off sound and lights on the hub (base)

You can have up to 100 devices on one system. I have 43

Yes, there is a battery backup, up to 24 hours.

The aux alarm and outdoor camera are both water resistant. I have also entry and motion sensors in unheated garage and it has gone down to dsingle digits

WIFI first, then SIM card for wirless cell to send signal

With right plan you can arm/disarm remotely, yes notifications but suggest you call SS, go to sales and walk you through the plans, including self monitoring.

Good luck with your search.

702 Messages

3 years ago

@sneakyham15,

With right plan you can arm/disarm remotely


This part of the reply wasn't accurate. You do not need a paid plan of any sort to remotely control your alarm (including enable/disable) as of this June.

Captain

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6K Messages

3 years ago

@sneakyham15,  my apologies. I stand corrected. @Worthing, thank you.

2.2K Messages

3 years ago

Also, does the backup battery really last nearly 24 hours?  I thought they tended to cut out after about 8 hours.  Or did the SS3 system fix that?

702 Messages

3 years ago

@sevensiamesecats,

Also, does the backup battery really last nearly 24 hours?


As with most estimates, the answer is going to be, "that depends". If your system doesn't have to do anything at all? Maybe. If your system is "busy" with processing tons of sensor triggers, and has to speak a lot, etc. it seems unlikely to me it would last 24 hours.

I'm super curious though so I'm going to go unplug mine right now and see how long it lasts and get back to you. :) It's 1:05AM EST right now so let's see how long before it dies. Stay tuned!

Edit: It's 11:05AM EST and I just disabled my alarm system. The audible alert told me that the "Base station backup battery is low" so I'm going to go ahead and say that, given it's been 10 hours, this wasn't going to make it to 24 hours.

Edit: I just checked again at 1:10PM EST and it was dead. Not sure when exactly it died but it was 12 hours or less.
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