‎Entering Passwords on the Keypad | SimpliSafe Support Home
ffkling's profile

Friday, March 31st, 2023 3:12 PM

Entering Passwords on the Keypad

How do I enter lower case letters for the wifi password? Thank you.

This post was created from this comment on different post

Official Response

Community Admin


5.2K Messages


70 Points

11 months ago

Hi @ffkling ,

It sounds like you're asking about how to enter your WiFi password on the Keypad.

You might already know that the text entry works like T9 texting on old phones; that is, you press a button on the numpad multiple times to get the corresponding letter. For example:

  • To get the letter d, you press [3], twice.
  • To get c, you press [2] four times.

If you pause for a second, the letter you are currently on is typed into the field.

You might also notice that as you press the button, there's a handy guide below that shows you what letter/symbol you are currently on. Just keep pressing the same numpad button until you highlight the one that you want to add. e.g.:

  • For a lowercase g, press [4] twice.
  • For an uppercase H, press [4] six times.

1 Message

Why did my base not turn amber but stayed blue

Community Admin


2.4K Messages


10 Points

@pann723​ What action were you performing on your Base Station when you saw its blue light? The Base Station's light will turn amber when it's installing an update; and it will stay blue when your system is armed in Home or Away Mode.

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