Entering Passwords on the Keypad

How do I enter lower case letters for the wifi password? Thank you.

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Official Response

davey_d

Former Community Admin

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5.7K Messages

Hi @ffkling ,

It sounds like you're asking about how to enter your WiFi password on the Keypad.

You might already know that the text entry works like T9 texting on old phones; that is, you press a button on the numpad multiple times to get the corresponding letter. For example:

To get the letter d, you press [3], twice.
To get c, you press [2] four times.

If you pause for a second, the letter you are currently on is typed into the field.

You might also notice that as you press the button, there's a handy guide below that shows you what letter/symbol you are currently on. Just keep pressing the same numpad button until you highlight the one that you want to add. e.g.:

For a lowercase g, press [4] twice.
For an uppercase H, press [4] six times.

2

pann723

1 Message

Why did my base not turn amber but stayed blue

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emily_s

Community Admin

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3.4K Messages

@pann723 What action were you performing on your Base Station when you saw its blue light? The Base Station's light will turn amber when it's installing an update; and it will stay blue when your system is armed in Home or Away Mode.

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bonnieknox

1 Message

How do i enter a - or a number on the keypad?

1

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simplisafe_admin

Community Admin

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1.8K Messages

@bonnieknox The Keypad using a similar typing method as T9 typing. To type a dash symbol, you will need to press the 1 button about 15 times. And to type a number, you should only need to press that number button once.

For more details, see the How to Type Using the Keypad article in the Help Center.

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