Camera/base station hardware and software have major issues
My camera keeps dropping connection (no it is not too far away from the router) and re-connecting is a crapshoot.
First of all, my camera shutter clicks on and off randomly, especially when I'm trying to sleep so there is that. I have the setting so that it's supposed to be closed for privacy.
Every few days my camera disconnects from wifi and it can't reconnect. Just now my app said it failed to connect yet the camera audio said that it connected successfully. I look on my app and my camera is listed as disconnected. This happened before and randomly one day I saw that my camera was connected.
My wifi is great and connection is strong.
For the last week my base station stated it had no connection to dispatch. I unplugged it and plugged it back in to reset a couple times. That worked and then it apparently dropped later. Im supposed to have cell connection but guess not. I saw that there was an update. I didnt sleep and waited 2 hours for it to download without wifi
Good thing I sprung for the enhanced monitoring last month + camera + more sensors + another keypad. Good use of money right for bad technology right?
Is SimpliSafe just lousy tech or do I have defective equipment? Even the plastic sign they sent me was defective!