Using Your System
Account & Billing
Thursday, August 3rd, 2023 5:12 PM
How do I allow a family member who lives ant an distance access to my system including cameras?
5 months ago
7 months ago
@brewerdawn At this time SS is working on multiple users on one account, (From what I could see in the suggestions log section) but for now you have to give that family member your log on credetionals and give them the exact same access as you. For example, my wife and I use the exact same credentials for years on both of our phones. When our daughter goes out of town with her family, same scenario but I use her login credentials. Works fine but yes, you have to absolutely trust the other user(s) you give access to.
Captain11 is correct! While our teams are hard at work creating multi-user accounts, at this time I would recommend giving your family member the login credentials to your account. I would also recommend setting up Multi-Factor Authentication. With this, when your family member tries to access your account, a SMS code will be sent to their phone, not yours. You can learn more in this Help Center article.
is there an ETA for muti-user account feature?
@thenestcafe Currently we do not have an ETA on when multi-user accounts will be rolled out to users. Once we learn more from our devs, we'll be sure to update the Community!