
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
51 Messages
Thursday, February 20th, 2020 11:56 PM
Video Playback Not Working
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Updated
3 years ago
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hadanjm
2 Messages
3 years ago
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undeleted
1.2K Messages
3 years ago
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txuser
51 Messages
3 years ago
ETA I switched my indoor cameras to the lowest resolution, and now 90% of the time it is recording for all three indoor cameras plus the doorbell camera, BUT sometimes it doesn't, including when it's only the doorbell recording.
This is especially annoying because everything was working fine just two days ago, but also because these cameras aren't reliable if something happens. I do have outdoor cameras, but I purchased these cameras for a reason.
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txuser
51 Messages
3 years ago
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txuser
51 Messages
3 years ago
I also just installed the firmware update, and that didn't fix it either.
Now I've re-added all cameras except the doorbell, which I hopefully will be able to add tomorrow morning in better lighting, and I still can't view most recordings in their entirety. Not even when I do a manual recording so know there were no connecrion issues.
With that, I discovered I can view all of the videos (from today and yesterday when these problems started) if I download them to my phone or tablet. The entire video is saved in my gallery and there is nothing wrong with it! That's all the proof I need to know the problem is not on my end. Not that I ever doubted it. :-)
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mcgspages2331
1 Message
3 years ago
Did anyone figure out how to view from the timeline? I have the paid monthly service but can not see any pre-video when I get an alert. I have reset, refreshed and gotten a brand new sim card for my system. I have set my Privacy Shutter to open for both my cameras but still am not able to see any video.
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