‎Using 2-way audio with camera | SimpliSafe Support Home
 
M

Wednesday, November 4th, 2020 11:25 PM

Using 2-way audio with camera

When I access the camera via the mobile app there is a microphone button that allows me to speak through the camera. When I access the camera via a web browser and my desktop computer at work there is no microphone button. Is it possible to use the 2-way audio feature when accessing via a web browser?

Community Admin

 • 

535 Messages

4 years ago

Hello @mherrick,

At this time it is only possible to use 2-way audio through the SimpliSafe app for either iOS or Android devices. We are, however, always working on improvements to our services to make sure that our customers have the best experience possible.

SimpliSafe Social Team
SimpliSafe Home Security

3 Messages

2 years ago

I have two cameras; one outdoor, one indoor. I receive audio on app, but when I press the microphone, I receive message "microphone permission needed. Simplisafe needs your permission to record audio to send to your camera." when I check iphone settings, it indicates no permissions have been requested by simplisafe. 

This comment has been converted into a post
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.