We might need a bit more info to troubleshoot your issue. Do you have your Indoor Cameras attached to a system? If so, then the built-in motion sensor would respond based on the settings you have for the shutter. For example, if the shutter is closed in Home Mode, then you won't get any motion events.
davey_d
Community Admin
•
5.6K Messages
2 years ago
Hi @jkirksmith,
We might need a bit more info to troubleshoot your issue. Do you have your Indoor Cameras attached to a system? If so, then the built-in motion sensor would respond based on the settings you have for the shutter. For example, if the shutter is closed in Home Mode, then you won't get any motion events.
You can also reach out to our Support team for live troubleshooting step by step.
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