1 Message
Whats going on with the smart lock
Are all the users with door lock problems dealing with software issues or install problems?
Is this issue seen by Simplisafe as a customer induced issue so they are not fixing this.
And no mechanical bypass to the digital use of the look. This is a real deal breaker for me.
captain11
Captain
•
6.1K Messages
2 days ago
@onevw My doorlock is working fine. Had an issue about a year ago but support was able to trouble shoot with me and all is fine. I contacted 3 others (small group I know) and no issues reported. Also, if you mean by "no mechanical bypass" unlocking it or locking it by hand, that works too. Are you posting about the original lock or the new series 2 lock?
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