2 Messages
lost security screw for video doorbell
is there anyway to get a replacement security screw for the video doorbell? It appears I threw mine out with the packaging after I had installed my simplisafe video doorbell. I didn't think about the security screw while I was installing the device.
mdolfan
180 Messages
2 years ago
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davey_d
Community Admin
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4.3K Messages
2 years ago
mdolfan is correct, our Support team at 800-548-9508 can take care of you. Sadly we don't have a way to replace individual spare parts like that, but we can send you a whole replacement Video Doorbell, and you can just send back what you don't need.
- Johnny M.
SimpliSafe Home Security
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rusmar999
5 Messages
1 year ago
SS wanted me to pay more than $3.00 to ship a set screw!! Size you need is M3-0.5 x 8mm, which is a metric size
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