2 Messages
Is there a way to delete the timeline
My phones storage is getting full. I would like to delete all the videos in my 'timeline' but can't find a way to accomplish this. Any suggestions?
[deleted email address]
2 Messages
My phones storage is getting full. I would like to delete all the videos in my 'timeline' but can't find a way to accomplish this. Any suggestions?
[deleted email address]
Official Response
davey_d
Community Admin
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5.7K Messages
3 years ago
Yes, videos on your Timeline are stored only for 30 days (each) and are automatically deleted. But as the Captain says, recorded videos are stored in 'the cloud'; that is, they live in our website, not your phone. So unless you downloaded those videos to your phone, they won't count against your phone's storage.
- Johnny M.
SimpliSafe Home Security
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captain11
Captain
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6.2K Messages
3 years ago
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YumaSS
3 Messages
3 years ago
I understand the storage and deleting of videos, but is there any way when I'm logged in with home PC to delete any of the actual Timeline entries or do these eventually delete themselves?
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dstewartpare
3 Messages
2 years ago
That's BS. You should be able to clear your timeline of 'events' and videos with about 4 steps. And you should be able to clear the Apps icon of number of notifications easily. That's the number in the red dot on the shortcut on your phone.
I just started to set up this system. And of course I'm getting LOTs of video and notifications. You should be able to wipe them out with two or three steps. Totally bad design.
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dstewartpare
3 Messages
2 years ago
And even with the system off, the outside cameras continue to record and give warnings. OFF should be OFF.
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dstewartpare
3 Messages
2 years ago
What if I have kids coming or going, or a party on my deck. It's going to record every movement even in the so called 'off' mode. Ridiculous.
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