1 Message
iOS 16 Landscape Mode
My iPhone 14 Pro does not rotate to landscape. Whereas my old iPhone that I switched from, an iPhone 12 Pro still switches - but I am running iOS 16 on the 14 Pro. Could that possibly be the difference?
1 Message
My iPhone 14 Pro does not rotate to landscape. Whereas my old iPhone that I switched from, an iPhone 12 Pro still switches - but I am running iOS 16 on the 14 Pro. Could that possibly be the difference?
Official Response
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi all,
Today's update is great news: This issue should now be resolved. If you haven't already, please update to the latest version of the SimpliSafe app in the App Store (2078.47.0 or higher).
As always, if you have already updated to the latest version, and you are still seeing this issue, please let us know!
1
JeffG360
19 Messages
2 years ago
My phone used to rotate, now it doesn’t, and of course neither does my iPad. What use is a 1080p image if I can’t have it as large as possible on the target device? It’s a basic given free OS functionality is the iOS app native?
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0
PMcmil5450
12 Messages
2 years ago
I have the same issue… was always able to rotate the live camera on my prior phone which had iOS 15.7…not working on iOS 16!
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PMcmil5450
12 Messages
2 years ago
My previous iPhone with iOS 15.7 always would rotate the live camera feed to landscape…just got a new iPhone with iOS 16 and that no longer works. I posted this as a comment on a thread concerning rotating in iPadOS, but thought I should make a separate post. Is there any chance of this being addressed?
2
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi folks,
Thanks for reporting! This is a known issue that is occurring for users on iOS 16. Our dev team is currently investigating. I'll keep you updated when we have a fix.
5
timwmetz
5 Messages
2 years ago
Same for me after updating to iOS 16 on my iPhone 12 Pro Max. It makes for a very small video :)
3
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dfatheree
1 Message
2 years ago
Same here. IMO, iOS 16 is nothing but crap.
0
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JeffG360
19 Messages
2 years ago
Stop blaming iOS! We are seeing the result of a poor decision by the SimpliSafe dev team to release a non-native app. I reported this issue months ago in the early days of iOS 16 Dev Beta Program. It continues to be an issue under 16.1 Beta 3. The same Dev Beta Program your development team participates in so we’ve all known about this issue since June. This isn’t some “new” problem Apple dropped on you that you’re now investigating it’s been a known problem almost 4 months!
0
davey_d
Community Admin
•
5.7K Messages
2 years ago
@timwmetz and @dfatheree ,
I wouldn't necessarily blame Apple for this. It's possibly a compatibility issue that our own dev team needs to solve.
But thank you for reporting! We're still investigating, and I'll keep you updated when we have more info.
2
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JeffG360
19 Messages
2 years ago
I am dealing with a catastrophic hurricane here and I can’t see what’s going on the way I should be able to and expected. It’s not some crazy suggestion benefiting a small percentage of your users! It’s basic functionality! You have known about for almost 4 months! Go ahead and delete this post too. You can do that but I’ll keep posting where you have no control, Facebook, Twitter, Instagram, etc. This is an event where having a SimpliSafe system should have been a positive rather than a source of frustration. Disappointed by your actions and the dev team’s inaction since June.
(edited)
1
mattsharris
3 Messages
2 years ago
Please fix this quickly - it’s terrible not to be able to rotate the videos.
0
0
ryanhelbigg12
2 Messages
2 years ago
Same here. I always set my phone down (r where it’s landscape) when I fall asleep, we had an almost break in a few months
back and this is driving me CRAZY and not making me simpliSAFE. Please fix this asap, we pay for this, please please fix it
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christophermiles
10 Messages
2 years ago
IPhone 12 with iOS 16 has the same issue.
1
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zonieal
4 Messages
2 years ago
Here we are in October and still nothing but silence from SimpliSafe. The app could have been rewritten by now.
0
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Pidasso19
2 Messages
2 years ago
Has this issue been addressed or corrected yet? Since the iOS 16 update I can’t review in landscape mode. SimpliSafe is the only app having this problem.
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