‎Camera turns on in home mode | SimpliSafe Support Home
Vrcotier's profile

Friday, May 5th, 2023 3:02 AM

Camera turns on in home mode

Why is the camera turning on and recording when I switch from home mode to off. There's no reason anybody should be looking at video when I'm already home and disabling the system.

Accepted Solution

Community Admin


1.3K Messages

5 months ago

Hi @Vrcotier, 

Whenever you disarm your system, the SimpliCam will take a short recording. This is a security measure so you have footage of who is disabling your system. After that, the camera should not continue to take recordings while your system is off unless you have the Privacy Shutter set to be open while in Off Mode.

1 Message

23 days ago

This does not happen. The camera remains active along with the audio

Community Admin


4.8K Messages

@stdouglas949​ I'm not sure what you mean here. Are you responding to the original poster? It sounds like you're both saying the same thing - that the camera should be initiating a recording when the system is disarmed. This is the correct behavior as the camera is designed to do.

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