‎How does one reorder camera views in iPhone app? | SimpliSafe Support Home
 
michaeljamesmichaelmurphy's profile

Friday, March 24th, 2023 11:35 PM

How does one reorder camera views in iPhone app?

​Is there a way in the iPhone app and/or PC browser to reorder or rearrange the cameras other than uninstalling and reinstalling in a different order? If not, please add this ability. Having to go through the horrid QR code setup process again for each camera is very low on my list of things I want to do.​

Some of this wording is largely lifted directly from https://support.simplisafe.com/conversations/product-requests-and-suggestions/reorderrearrange-cameras-in-app-and-browser/6190c65d8ea41ebb06219d53 which is from four years ago.  Surely there is a solution by now.

Official Solution

Community Admin

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5.5K Messages

1 year ago

Hello @michaeljamesmichaelmurphy ,

Unfortunately there has not been any progress on this request. If there is a change in status, we will let you know in that thread.

6 Messages

There needs to be a “Don’t like” option. As another poster noted, you don’t appear to care. It should be a simple software fix.

Captain

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5.9K Messages

1 year ago

@michaeljamesmichaelmurphy Unfortunately, at this time, this function is not available, although requested many times before.  A simple, "click hold and drag" capability would be nice and agree with you this could, and should be, done promptly.  Given "SS time", this could be interpreted by them as one month or one year or longer.

Okay, SS, now is a great time for a product manager to step in and provide some feedback to what the chances of this actually happening.

8 Messages

1 year ago

Hee hee hee. They don’t care. 

Captain

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5.9K Messages

@brohomous​ I just found out something from another post from Davey just a few minutes ago. Being on these boards for over 10 + years and in the new community since launched, I was shocked to discover that the status of each request is logged, tracked and the status is displayed in the upper right hand corner of the individual post. Saw requestes as "Submitted" and, most exciting, ready for it? "In Development"!!!  Wow. Am I the only one who was asleep at the switch on this? SS, great info but buried. No one should have to go to this length of being Sherlock Holmes to find it. Please extract this important info, put in a separate area, categorize it and keep it updated. Thank you!!!!

(edited)

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