‎Camera Detects Motion But Will Not Record | SimpliSafe Support Home
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mdolfan

199 Messages

Sunday, December 22nd, 2024 1:13 PM

Camera Detects Motion But Will Not Record

I'm testing the motion detection for my indoor camera.  It is the wireless indoor camera.  It has a good wifi connection, detects motion ( I can see the shutter open), but will not record.   Motion detection is on.  

I'm not sure what the problem is.  Any ideas?

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3 months ago

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mdolfan

199 Messages

3 months ago

The motion test I did 40+ minutes ago, just showed up in my timeline.  Also, our front yard camera recordings just showed up too from walking our dogs 40 minutes ago.  It looks like Simplisafe recordings are significantly delayed.  

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lance843

1.1K Messages

I just tried all of mine and I have no issues, try going to settings for the simplisafe app and clear cache and force stopping the app then relaunch the app and see if that helps out, if not might need to reboot the base station by unplugging it from the bottom and take screw out and pull out one battery fpr a minute or so then put battery in with screw then plug back in and let it reboot and see if that helps.

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3 months ago

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simplisafe_admin

Community Admin

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1.2K Messages

3 months ago

@mdolfan thank you for reporting! Are you still experiencing this issue, or are recordings now populating in your timeline correctly?

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