‎How do I get a QR c ode? | SimpliSafe Support Home
 
washdryandfold's profile

Sunday, March 17th, 2024 6:45 PM

How do I get a QR c ode?

Camera installed, but I have a steady yellow light and I keep repeating the same 3 steps over and over. The camera was previously installed, but I deleted it because it was having problems, and I cannot reinstall it. For one thing, it does not generate a QR code. I have pored over the steps for possible problems, but without a QR code, I can’t get this camera on the app. 

Official Solution

Community Admin

 • 

5.7K Messages

6 months ago

Hi @washdryandfold ,

The QR Code process applies to the Video Doorbell Pro and the SimpliCam Indoor Camera.

If you have a Smart Alarm Indoor Camera, or a Wireless Outdoor Camera, those use a totally different process. You can follow the instructions for the Smart Alarm camera here, and the Outdoor Cam here.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.