6 Messages
Foggy image from outdoor SimpliSafe Camera
Brand new SimpliSafe user here, having a first night issue: How can I avoid getting a foggy image from my outdoor cam at night/early morning?
RING camera in same spot is clear.
6 Messages
Brand new SimpliSafe user here, having a first night issue: How can I avoid getting a foggy image from my outdoor cam at night/early morning?
RING camera in same spot is clear.
davey_d
Community Admin
•
5.7K Messages
3 years ago
Hi Lazymom,
Are you comfortable with sharing a shot of what that looks like? It could give us a better clue about what's going on.
6
0
Jimmy50
1 Message
2 years ago
I have the same issue with my doorbell from them. From night to early morning there's a fogg, I believe its the night vision causing this.
1
0
bakerjd93
1 Message
2 years ago
Did we ever hear a resolution for this issue? All of my neighbor’s have security cameras, but I’m the only one with simplisafe and the only one with this issue.
1
0
Cliff_685
2 Messages
2 years ago
I have the same problem. What’s the fix.
1
0
toastie
175 Messages
2 years ago
same problem but with an indoor (garage camera). it's not morning dew.
0
0
ShSt
1 Message
2 years ago
Same issue with 1 of 4 of these cameras. Developed after 6 months. The other 3 have very clear images.
0
0
crusso511
2 Messages
2 years ago
Same here too! Made a shield but obstructed the view. Went on Amazon to buy a outdoor camera sun shield. Hope that helps. Maybe the lense isn’t sealed properly?
0
0
PedRodrigues
1 Message
2 years ago
Same here and on its first day outside! This is not really acceptable for such an expensive “outdoor” camera.
0
0
lance843
1K Messages
2 years ago
Rainx maybe?
0
0
crusso511
2 Messages
2 years ago
I reinstalled under a eave of the garage. Works great now. Retuning the sun shield to Amazon.
0
0
tnamartin8384
1 Message
2 years ago
I have the same problem. These two photos were taken 1 min apart. Front door you can see it's not foggy, front yard you can even make anything out.
1
0
Denice7800
1 Message
2 years ago
I am having the same foggy image issue. No rhyme nor reason. It happens intermittently on sunny dry days, rainy days, humid nights or dry nights. I wanted to love the system but it’s not working out that way ☹️
1
0
lance843
1K Messages
2 years ago
For everyone I have put anti fog on the camera lens and seems to help with this problem, plus it is better for camera to face down a little as well so water don't just sit in it
0
0
deb9566
1 Message
1 year ago
One of my 2 simply safe cameras are foggy at night til early morning. These are only 2 months old that I have them. I have changed the camera, used a Wi-Fi extender and nothing seems to be working. I am very disappointed in these cameras. They cost too much for them not to be working properly outdoors.
Debbie D
1
0