‎Cameras not showing in the control panel | SimpliSafe Support Home
 
Dmoseley's profile

Tuesday, July 20th, 2021 3:58 PM

Cameras not showing in the control panel

Camera lost connection, When trying to reinstall Cameras no longer show in the control panel. Followed all of the instructions to reinstall but no luck. Camera says it is ready to install but control panel will not pick it up. Not sure what to do

Community Admin

 • 

5.2K Messages

 • 

50 Points

3 years ago

Sorry to hear you're having trouble, dmoseley.

Are you trying to install your SimpliCam through the Keypad? It might have been a while since you last did it, but the way to install a camera is through the SimpliSafe app on your smartphone.

- Johnny M.
SimpliSafe Home Security
New to the Community? Get started by reading our Welcome Post.