‎Camera makes noise | SimpliSafe Support Home
 
el13toro's profile

Saturday, September 3rd, 2022 4:30 AM

Camera makes noise

We are at least 300 miles away from home. Camera making noise when we go online to check house. Just got new system. 

Official Solution

Community Admin

 • 

5.2K Messages

 • 

50 Points

1 year ago

Hi @el13toro ,

Does your situation sound like those from this thread? If so, our engineers are still investigating. We'll keep you updated when we know more.

2 Messages

11 months ago

I have the same issue on all 10 of my cameras, any chance this is in a current sprint?

Community Admin

 • 

5.2K Messages

 • 

50 Points

@simplisafefan​ I will ask the same question that I asked @el13toro:

Are you seeing the same issue as folks from this thread? If so, it's a hardware issue, not a software one. Currently, a solution is IN PROGRESS. When it's ready, we'll update you on that thread.

1 Message

Has there been any updates?

Community Admin

 • 

2.4K Messages

 • 

10 Points

@mattborenz93​ Our engineers have identified this as a hardware issue, but they are currently still working on the resolution. Once a solution has been found, an update will be provided in this thread.

6 Messages

Any new news on this?

Community Admin

 • 

5.2K Messages

 • 

50 Points

@nate8088​ please follow the link in Emily's post for the latest updates.

2 Messages

4 months ago

My cameras have this issue. Squealing when the mic is on. Is there a resolution to this? 

2 Messages

4 months ago

My cameras have this issue. Squealing and screeching when the mic is on. Is there a resolution to this? 

Community Admin

 • 

2.4K Messages

 • 

10 Points

@mppolese​ Our engineers have identified the cause of this issue and pushed out a resolution. Since you are still experiencing this noise, though, I would reach out to our Support team for further assistance.

New to the Community? Get started by reading our Welcome Post.