8 Messages
Camera with solid yellow light
Hello,
I recently received a camera and plugged it in for installation. The light is a solid yellow indicating it's rebooting and updating software. I've left it plugged in for a couple days and the light hasn't changed. The manual says it should take a few minutes. Can anyone give some advice?
Thanks!
I recently received a camera and plugged it in for installation. The light is a solid yellow indicating it's rebooting and updating software. I've left it plugged in for a couple days and the light hasn't changed. The manual says it should take a few minutes. Can anyone give some advice?
Thanks!
tomlane73
1 Message
3 years ago
Maybe that is why they are giving the cameras away when you order a system of any cost.
Just got ours on the 4th of July.
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bobmerrittlaw
1 Message
3 years ago
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henryd
2 Messages
3 years ago
Camera arrived from SimpliSafe and DID NOT connect after I tried for a few hours.
Steady yellow-green (more like GREEN) light even after calling Technical Support.
It's now July 8th:
Apparently this problem has been going on for some time.
Tech Support was great and stated some cameras were defective from the start. They are shipping out a replacement camera.
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saboz64
1 Message
3 years ago
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sevensiamesecats
Advocate
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2.2K Messages
3 years ago
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matt189
1 Message
3 years ago
SimpliSafe told me the solid yellow light is a firmware update that's happening, but it must be a bad update because it stalls every time.
The cameras are expensive and worthless at this point.
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ventuviper
4 Messages
3 years ago
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ventuviper
4 Messages
3 years ago
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cars_1
4 Messages
3 years ago
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cars_1
4 Messages
3 years ago
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cars_1
4 Messages
3 years ago
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teamdzmura
1 Message
3 years ago
We attempted to setup our camera, and after filling in the wifi data, we tried resetting the camera numerous times but the light remained yellow. Called Simplisafe, and i'm working with Tech Support now to get a replacement sent out.
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kverhage
1 Message
3 years ago
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joe_31dfe5
3 Messages
2 years ago
Same issue. So frustrating!
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timciulla
1 Message
1 year ago
I’m having he same issue , This is my second outdoor camera that has gone yellow in less than 2 days of deployment .
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