The camera's internal motion sensors have been activated, and if you have them set to trigger recording in all modes, they will. I don't have my phone handy to check the app, but I believe that if you set the shutter "closed" in any mode, the motion sensors will not trigger the camera in that mode.
I have mine set to always have the shutter closed and it randomly opens the shutter and will record. Or the app won't tell me it's recording but it just appears someone is viewing it without any record of it in the app.
Your SimpliCam should only be responding to its motion sensor, or events from your SimpliSafe system if you have it attached. So something else might be going on. If you haven't already, please do give us a call at 1-888-957-4675 so our Support team can help you troubleshoot.
Accepted Solution
sevensiamesecats
Advocate
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2.2K Messages
5 years ago
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5thompsons2018
1 Message
4 years ago
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davey_d
Community Admin
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4.3K Messages
4 years ago
Your SimpliCam should only be responding to its motion sensor, or events from your SimpliSafe system if you have it attached. So something else might be going on. If you haven't already, please do give us a call at 1-888-957-4675 so our Support team can help you troubleshoot.
Johnny M.
SimpliSafe Home Security
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guidosalducci
130 Messages
4 years ago
Go to your timeline and figure out what the recordings are for. "motion detected" is a recording event.
Then go from there.
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