Camera shutter is not working

Unfortunately you will have to call them, best time is when they open at 9 am est. You can try and pry open the shutter but more than likely the spring is shot inside of it as they had a problem with them when they came out. If your still in warranty they may switch it i believe, i could be wrong but call early in the morning and dont hang up just put it on speaker and wait and hope you get it taken care of.

I'm having the same issue, did you ever get a response?

Recommended call time 9am EDT

Had this a while back.

I basically took it indoors, held down the top button, rebooted it all, reinstalled it and it started again, put it back outside and it's been fine since (4+ months)

Sounds like it's time to get the ladder out and bring it inside to warm up and reboot it.  If that doesn't work then I'll be calling at 9am.
Thank you all for your input.

Yeah I agree.  You just KNOW after getting through on hold they will tell you to reboot it...

Exactly. Then call them back.