‎Camera connection issue | SimpliSafe Support Home
jackiex6's profile

Saturday, July 1st, 2023 10:49 PM

Camera connection issue

Camera not responding 

Official Solution

Community Admin


5.5K Messages

1 year ago

Hi @jackiex6 ,

The Captain is on the right track. We need a bit more info to help figure out the issue. But I would actually suggest starting with our Help Center page here, which can take you through the basic troubleshooting steps.



5.9K Messages

1 year ago

@jackiex6 Need a bit more info. What kind of camera, what have you tried etc. Suggest you start by calling support today and troubleshoot.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.