‎Camera connection issue | SimpliSafe Support Home
 
jackiex6's profile

Saturday, July 1st, 2023 10:49 PM

Camera connection issue

Camera not responding 

Official Response

Community Admin

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5.2K Messages

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80 Points

8 months ago

Hi @jackiex6 ,

The Captain is on the right track. We need a bit more info to help figure out the issue. But I would actually suggest starting with our Help Center page here, which can take you through the basic troubleshooting steps.

Captain

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5.7K Messages

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130 Points

8 months ago

@jackiex6 Need a bit more info. What kind of camera, what have you tried etc. Suggest you start by calling support today and troubleshoot.

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