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Camera connection issue
jackiex6
1 Message
Saturday, July 1st, 2023
Camera not responding
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Responses
Official Response
davey_d
Former Community Admin
•
5.7K Messages
3 years ago
Hi @jackiex6 ,
The Captain is on the right track. We need a bit more info to help figure out the issue. But I would actually suggest starting with our Help Center page here, which can take you through the basic troubleshooting steps.
captain11
6.8K Messages
@jackiex6 Need a bit more info. What kind of camera, what have you tried etc. Suggest you start by calling support today and troubleshoot.
Indoor WiFi camera has to be reset every tiem WiFi connection lost but wireless outdoor camera never does
2
0
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Official Response
davey_d
Former Community Admin
•
5.7K Messages
Hi @jackiex6 ,
The Captain is on the right track. We need a bit more info to help figure out the issue. But I would actually suggest starting with our Help Center page here, which can take you through the basic troubleshooting steps.
0
captain11
6.8K Messages
@jackiex6 Need a bit more info. What kind of camera, what have you tried etc. Suggest you start by calling support today and troubleshoot.
0
0