70 Messages
Simplisafe App: Multiple Devices and Users
If you have multiple users that need to use the Simplisafe app, what is the best way to get this configured? Do we need to use the same login/e-mail to be configured on each mobile device/app? If so, would that be the main user with the master pin?
Accepted Solution
davey_d
Community Admin
•
4.3K Messages
1 year ago
Hi Steelick,
Yes, currently each account supports only single-user login. So you'll just have to log into every device with the same username (email address) and password.
Once you're logged in to the app, you'll want to head over to Menu > Manage Account > Multi-Factor Authentication, where you can set up multiple phone numbers. So the next time someone else in your group needs to log in, they can have the verification code sent to their own phone.
6
jdavidlove
1 Message
5 months ago
Great work SimpliSafe. I see no answers to most questions
1
MSStateDawg
12 Messages
2 months ago
Has there been any update for having multiple users?
1
cmarie1074
1 Message
2 months ago
following this thread - seems like there should be at least 1-2 additional users allowed.
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kapu
2 Messages
2 months ago
I just ordered a system. Are you saying that only one family member can access to door bell pro camera to answer the door? And also be able to arm/disarm the system from their own phones? That makes no sense.
3
13jerm
2 Messages
2 months ago
Additionally, it would be nice to be able to assign employees their own app access without being able to change the master password and settings. This way, employees could arm/disarm the system and lock/unlock the door from the app when they enter the building.
Currently, if an employee signs into the app using the master password, they have full access to settings.
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