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jrwolfinger's profile

Monday, October 7th, 2024 8:23 PM

how do i change phone number

how do i change phone number

Community Admin

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689 Messages

1 month ago

@jrwolfinger Are you trying to update your phone number for Multi-Factor Authentication, SMS notifications, or both? 

 

To update your phone number for Multi-Factor Authentication:

1. Open the SimpliSafe mobile app

2. Select the three-bar menu in the upper left corner

3. Select Account Settings

4. Multi-factor Authentication

5. The app will then prompt you to log into your account again. Then, you can add a new phone number

 

But if you want to update the phone number for SMS notifications:

1. Open the SimpliSafe mobile app

2. Select My System

3. Choose Alerts & Notifications, then SMS Notifications

4. Select the field with your old phone number, and then you can update it with the new number

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