Not sure- it says it was updated on June 21st. Perhaps you originally downloaded it before the update and after the update your phone doesn't meet the requirements anymore. Or maybe you changed something on your phone during that time that the app needs to access. Is it an older phone?
Do you happen to also be traveling right now? Or maybe using a VPN service on your phone. The Play Store is region-specific, and the SimpliSafe app is not available on in most markets outside of the US and UK.
I've been at my home in USA, but I was using a VPN service, and since turned it off. I only use it sporadically.
The SimpliSafe app was found easily & usable just a few days ago, I can't even find it on the Play store app, now; if there's an older link I can use if this is the case?
Thanks, but that's the link I used before, and it says "This app is not available for your device" and when I click that citation, it shows my phone type.
hondaman88
Advocate
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113 Messages
2 years ago
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stikistar
8 Messages
2 years ago
Are these requirements something that only a newer phone can provide, or is there some tweak or older version I can use for this phone?
Thanks.
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davey_d
Community Admin
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4.3K Messages
2 years ago
Do you happen to also be traveling right now? Or maybe using a VPN service on your phone. The Play Store is region-specific, and the SimpliSafe app is not available on in most markets outside of the US and UK.
- Johnny M.
SimpliSafe Home Security
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davey_d
Community Admin
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4.3K Messages
2 years ago
It might just take your app store a little while to figure out your location.
But you can try this page: https://play.google.com/store/apps/details?id=com.simplisafe.mobile
If you log in on a desktop, you should also be able to remotely install the app to your device.
- Johnny M.
SimpliSafe Home Security
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davey_d
Community Admin
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4.3K Messages
2 years ago
- Johnny M.
SimpliSafe Home Security
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