‎Upgrade to Best-In-Class Security | SimpliSafe Support Home

Upgrade to Best-In-Class Security


Log in to upgrade your system for 50% off. 

  • Please note, this offer is only available to customers who have an active Original SimpliSafe® system on their account. If you have a Gen 3 system, you will not see the offer.

We want to ensure all of our customers have access to our best home security solutions and our latest products to keep your home as secure as possible. As a thank you to existing customers who already have Original SimpliSafe® systems, right now we’re offering a 50% discount on your entire purchase when you upgrade to our latest generation! 

With enhanced security, faster updates, more features, and compatibility with all of our newest products, the Gen 3 SimpliSafe® system is the best way to keep your home secure. And with easy installation via the Keypad or SimpliSafe® Mobile App—no USB thumb drive!—setting up your new system will be faster than ever.

Need more information? Keep reading for some of the highlights of upgrading to our newest system.

Enhanced Security

  • With both Wi-Fi and a backup cellular connection built in, the Gen 3 SimpliSafe® is twice as secure. The Wi-Fi connection is faster and stronger, but you’ll still have a cellular backup in case of power outages.

  • All communications are encrypted and the Wi-Fi connection even has a second layer of bank-level encryption for even more security.

Faster Updates

  • Updating your Gen 3 SimpliSafe® system firmware is simple—thanks to its Wi-Fi connection, firmware updates are sent directly to your Keypad for download.

  • The newest firmware allows alerts to be sent to our Professional Monitoring centers without missing a beat.

  • Updates can be pushed at a moment’s notice to protect against any threat and allows our latest products to connect seamlessly.

More Features

  • Integrate your Gen 3 SimpliSafe® with smart devices like Alexa and Google Assistant to use your voice to set your system to arm to Home or Away Mode, and check the status of your system.

  • Connect up to 100 sensors—more than twice of the Original system,

  • With full customization and configuration through the SimpliSafe® Mobile App, it’s easier than ever to set up your system and new devices, as well as keep tabs on your home’s security.

Improved Devices

  • Gen 3 SimpliSafe® devices have a sleeker and subtler appearance to easily blend right into your home.

  • The new Temperature Sensor has a high threshold alert and a low threshold alert, both of which can be set anywhere between 0° F and 127° F.

  • The Base Station is 10dB louder, so you’ll never miss an alarm.

  • Gen 3 SimpliSafe® systems are compatible with all of our newest devices for complete security and peace of mind—including the Smart Lock, Video Doorbell Pro, Wireless Outdoor Security Camera, Smart Alarm Wireless Indoor Security Camera, and our newest Smoke & Carbon Monoxide Detector. 

Visit our Gen 3 SimpliSafe® Overview article to learn more about our Gen 3 SimpliSafe® system, and head over to our website to upgrade your system today. For any questions or concerns, you can contact our Support team every day, 8:00am - Midnight ET.