1 Message
Nothing shows up in timeline?
Just setup new system yesterday, everything was working. Now nothing shows up in the timeline when a door is opened or motion is detected. Still hear the chime in the base station but timeline is blank.
1 Message
Just setup new system yesterday, everything was working. Now nothing shows up in the timeline when a door is opened or motion is detected. Still hear the chime in the base station but timeline is blank.
Official Solution
davey_d
Community Admin
•
5.7K Messages
3 years ago
Hi @Eric81 ,
When you're testing, do you have your system armed in Home or Away Mode, or is it in Off Mode?
When your system is Off, opening an Entry Sensor will generate a chime (by default). However, no events are sent to the Timeline at all.
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sheenasthornton
2 Messages
5 months ago
I’m having a similar issue. The front door active is not showing up in my timeline in off mode. However, my backdoor is showing up I off mode.
My timeline shows when I disarm my system to exit, it does not show the front door open piece, but it does show when I rearm the system after entering the front door.
My back door shows the disarming, the door activity, and the rearming all in the timeline.
I do still hear a door chime alert for the front door.
I’ve had my system for over 3 years.
(edited)
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fhgoalie
9 Messages
3 months ago
So, the only way to get activity in the timeline when the system is disarmed is to set up a Secret Alert, which also sends SMS? Can there be a new option to add to timeline without Push notification? Please?
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koernerc76
1 Message
3 months ago
Cannot pull up anything on timeline
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