‎timeline history of all devices, not just cameras & arming? | SimpliSafe Support Home
 

2 Messages

Friday, January 7th, 2022 4:56 PM

timeline history of all devices, not just cameras & arming?

I want to be able to see a timeline history of all devices, not just cameras & arming.  (And a way to filter this list so only certain devices are listed.)  The only thing I can find is the Device Settings screen which shows me the current status (open / closed).  Is there a way to have a timeline for entry sensors?  

Official Response

Community Admin

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5.7K Messages

3 years ago

Hi Rick,

 

No, just general opening and closing of sensors is not a logged activity. That is, unless you have Secret Alerts set up for individual sensors.

1 Message

Davey, that is absurd. Take this community reaction as a suggestion that SimpliSafe add the option to log opens and closes of entry sensors. It is VERY useful. It can't possibly cost much to add this functionality.

2 Messages

This is standard in the ADT app, FYI.

1 Message

It was a standard feature for Front Point as well.

1 Message

2 years ago

Bummer!!! I just finished setting my system up. I assumes that was standard with sensors,  as my previous system had a timeline like that ...

2 Messages

@Mistr159​ Same here! I had this on my previous system and it was great for being able to check if any doors were opened while the alarm wasn't armed, to see what time I let the dogs outside, etc. It's odd to me we can't pull up history on the device activity

1 Message

2 years ago

yes, this feature would be very helpful. Our last system Alert 360 had it, and we really liked it. It let us know when the kids came home from a friends house, and also helped us catch our housekeeper stealing from us as we were able to see she had been going into the garage when she had no need to.

(edited)

1 Message

1 year ago

Please add this one of main reasons I wanted system was to have timeline on sensors when disarmed- plenty of other systems have this for free

1 Message

1 year ago

We just recently added Simplisafe and was disappointed to see no timeline of door opening and closings. We had Xfinity before and enjoyed that feature. Will this be added in the future, I wonder?

Community Admin

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3.4K Messages

@Mark123​ At this time this is not a feature that has submitted to our dev team for their consideration; but if you create a post about this in the Product Requests and Suggestions section of the Community, we can submit it to our devs.

1 Message

Hi Emily - this comment was from over a year ago and your customers have many even older threads asking  for this functionality. Are we ever going to see this come to fruition? It’s a basic feature on most other security systems and it seems like some simple coding to make it happen for your customers. Is there a reason you all are gate keeping this function?

1 year ago

I just finished installing my system and when to check the timeline and guess what …. No logs for any of the sensors. That is a very important feature. I had it with my previous system and used it with certain frequency. You need to add that feature.

5 Messages

3 months ago

I'm really ready to ditch this alarm system. The more I realize what my needs are the more I realize SimpliSafe 'simpli' doesn't provide a complete home alarm system! This is a basic function of an alarm system and to not be able to look at a history is just absurd. It's like they thought up the system and released it without adding into their programs essential features.

6 Messages

3 months ago

I agree with this feature request - it is really important to be able to see a history/log of all sensor events, whether armed or not.  I paid good money for a security system and I expected to see this feature like I did on my previous security system - Frontpoint.  I'm preparing to ditch simplisafe and install Ring instead.

Let me know if you plan on fixing this and I'll reconsider if so.

1 Message

3 months ago

New onto this platform and everything has been great, system, setup, representatives, etc...but to not have this basic functionality seems a big miss. I incorrectly assumed this was industry standard/basic.

Any updates Simplisafe team?

Community Admin

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1.2K Messages

@lladna No, the timeline does not show when an Entry Sensor has been opened/closed or when a Motion Sensor detects motion, unless the sensor has been set to Secret Alert

4 Messages

How do we make a formal request to have the entry sensor added to timeline?

Community Admin

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1.2K Messages

@mpshow We have submitted a request with our dev team to show Entry Sensor (and all sensor) events in the timeline. If/when the feature is taken into development, we'll provide an update in this Community thread.

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