How does one change the Property Name field (Android app)?

@captain11​ Do you have, or did you ever have, a paid service plan (credit card on file)? (I've tried what you suggested...)

My apologies if I missed your plan in your post; yes, I do have a credit card on file and do have the interactive monitoring plan.

@captain11  Understood; no problem - thank you for trying to help. I think the Android app error is because it's wrongly assuming that a credit card "signature" must be on file and has a validation rule to enforce it. But "unmonitored" subscribers don't need the credit card and therefore don't need a "signature".

@davey_d​ What are the steps to try to change the Property Name in a browser? (Looked but couldn't find.) Once I learn of those steps, I will try to make the change.

@davey_d @captain11 

In Chrome on my laptop, I went to webapp.simplisafe.com and then logged in.

I went to Manage Account.

I see Protected Locations and my one and only "account #" (whose "location" value is the value I want to change).

I click on the "account #" and see "off/home/away" and then I click on "view account", and the website returns me to the Account page where Protected Locations is seen.

How do I navigate the website to change the Property Name value?

@davey_d 

I found the place in the web app (browser).

webapp.simplisafe.com

Logon

View Account

Hamburger menu - Monitoring

Monitored Address - Location Name (optional)

Edit value

Save

I was able to successfully change the Location Name value in the web app so the bug must be in the Android app.

@jchapura that's good news, glad you were able to accomplish the initial task. I'll report this error to our Android team!

@davey_d​ I was able to change the name on my Android app.  Pixel 4a, Android 12