‎Can't set custom notification sound on iPhone when outdoor camera motion is triggered | SimpliSafe Support Home
 
rathbunshop's profile

6 Messages

Closed

Can't set custom notification sound on iPhone when outdoor camera motion is triggered

I want to set a custom notification sound on my iPhone in the SimpliSafe app for when my Doorbell camera is triggered. I see no way to do that in Settings\Notifications\SimpliSafe on the iPhone anymore. Was this functionality removed, and if so, why?  It is essential (and standard for iPhone apps)  to be able to set custom notifications.  The default you have chosen is too common and used by lots of users making it hard to distinguish when out in public or just around other iPhone users.

This conversation has been merged. Please refer the main conversation:

Custom App Notification Tones

Community Admin

 • 

3.4K Messages

Hi @rathbunshop,

The iPhone version of the SimpliSafe app does not support the ability to set a custom notification sound, as the iPhone doesn't support custom notification sounds for third-party apps. The Android version of the app does, but that is because it's a feature of the operating system. 

2 Messages

I agree with this post - I was astounded when I discovered that I couldn’t set a sound alert specifically for this App, if my house is being burgled I want my phone to alert me with a siren, not the same default notification that Apple assign to all the Apps that haven’t bothered to allow custom notification. 

Come on Simplisafe, you need to get a hold of this and update the App. 

1.7K Messages

Most devs don't do it. It's a DIY and Apple developer ignorance.

There are a few apps on the Apple Store that allow you to set custom notification sounds for third-party apps. Some of the most popular options include:

* **Shortcuts:** This app allows you to create custom shortcuts that can automate tasks on your iPhone. One of the things you can do with Shortcuts is set custom notification sounds for apps.

* **NotificationSounds:** This app allows you to browse and download a variety of third-party notification sounds. Once you have downloaded a sound, you can set it as the notification sound for any app.

* **Zedge:** This app is a popular source for ringtones, wallpapers, and notification sounds. You can browse through a variety of free and paid options, and then set the sound you want as the notification sound for any app.

These are just a few of the many apps that allow you to set custom notification sounds for third-party apps. When choosing an app, it is important to consider the features that are important to you. Some things to keep in mind include:

* The variety of sounds that are available

* The ease of use

* The price

Once you have found an app that meets your needs, you can start setting custom notification sounds for your favorite apps. This is a great way to personalize your iPhone and make it easier to identify different notifications.

This is compliments of Google Bard, I'm Android and don't have that problem.

5 Messages

TOTALLY AGREE!! I just spent 30 minutes on the phone with support that I'll never get back, only to be told " we can't do that". SERIOUSLY ?!?! I left RING for continuous technical issues, only to be told SimpliSafe has even more rudimentary technical issues? C'mon SimpliSafe, you gotta step up your game. I never know wether I'm getting a text message, email, or someone is on the front porch trying to get in. Kinda defeats the purpose, ya know!?! Join the 21st century already! I guess it really IS rocket science! 

(edited)

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.