24/7 Live Chat Available now!

SimpliSafe® is proud to have your back, no matter the hour. We’ve been keeping your homes and families safe for more than a decade, providing round-the-clock protection and lightning-fast response from our monitoring team. And now, we’ve got you fully covered for technical support too with Live Chat now 24/7!

Have a late-night question about a sensor error? Need step-by-step assistance setting up a new camera? Want to make changes to your account? Our dedicated team of agents are here for you, whenever you need. Just hit the Chat with us button at the bottom of the screen, anywhere on the Help Center or Community forum. You can even access our agents right from the SimpliSafe® app:

1. Tap the three-bar ☰ Menu icon
2. Select Help & Support
3. Tap the Chat button

For more info on all of our Customer Service channels, head over to the Contact Us page.