Unfortunately yes, our Support team is the way to go for those slim magnets. We're sorry for the wait times, but our Support team is working hard to take care of all of our customers ASAP. Thank you for your patience!
@awinn We do now sell entry sensor magnets online at the link here. Just choose your system and scroll down to the bottom and you should see them there. You can also contact our support team and place the order over the phone, should you prefer that route.
Did as you said. Clicked on HERE. Clicked on 3rd gen system, scrolled down and unable to see any sensor magnets listed for sale. Am I missing them? Tks.
redtailbird
2 Messages
2 years ago
Gary Lawson
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davey_d
Community Admin
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4.3K Messages
2 years ago
Unfortunately yes, our Support team is the way to go for those slim magnets. We're sorry for the wait times, but our Support team is working hard to take care of all of our customers ASAP. Thank you for your patience!
- Johnny M.
SimpliSafe Home Security
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awinn
2 Messages
7 months ago
SO...did they ever figure out how to order/receive replacement magnets?
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