I just tried to order some extra entry sensor magnets (small part) using chat. The person on the other end could not understand what I was asking for and even suggested I send a photo.  How hard is it to understand you want to get extra magnets - the small part of an entry sensor?  When I

Not sure this is the correct forum, but I need the small magnets for my door sensors. I have one that was sent to me after I call for support on the initial install, but I need all my sensors to have the small magnet.  My door molding is very ornate and thick and I have had to tape the magnets

Not sure this is the correct forum, but I need the small magnets for my door sensors. I have one that was sent to me after I call for support on the initial install, but I need all my sensors to have the small magnet.  My door molding is very ornate and thick and I have had to tape the magnets

My wife and I were at work and around 5:11am I got a notification that some of our sensors we triggered. Someone called to make sure everything was fine and they sent someone out to check on everything. We are very confused with what happened! The motion sensor in our living room was triggered first

My wife and I were at work and around 5:11am I got a notification that some of our sensors we triggered. Someone called to make sure everything was fine and they sent someone out to check on everything. We are very confused with what happened! The motion sensor in our living room was triggered first