Motion Sensor

@davey_d​   Can motion sensor not responding activate itself?  I have been losing motion detection sensors left and right but last night I had one avtivate itself about 6 hours later.

@mikeb11676​ A Motion Sensor Not Responding error can be caused by a few different things, like a low battery or a weak connection between the sensor and Base Station. You can learn more about this error message and how to troubleshoot it in this Help Center article. 

If this error was cause from a weak connection between the Motion Sensor and Base Station, but its connection is later regained, it could resolve this error. I see that you've already reached out to our Support team regarding this, and they're going to replace your sensors. If you continue to experience this with your new Motion Sensors, let me know!

I put new batteries in my sensor front door but keep getting a message the battery is low, what to do now

@414csq​ it might take a while for the Entry Sensor to check in with the system again with more accurate battery info.

But if it's been a few hours, you might want to try removing it from the system (using the Keypad), and re-adding. That will force the sensor to sync again.