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Cellular Module Installation (Original SimpliSafe®)

If you purchased your SimpliSafe System prior to December 2019, you may need to upgrade the cellular module within your Base Station. Use this article to complete the necessary steps to swap out the component.

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Original SimpliSafe® Carbon Monoxide Detector Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. For Gen 3 SimpliSafe® instructions please visit our Carbon Monoxide D

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No Link to Dispatcher Warning (Original SimpliSafe®)

Your Base Station is the brains of your system and requires a clear connection between your SimpliSafe devices and home network. In some instances, resetting the Base Station will be a step you need to take to restore system communication. 

Errors / Warnings

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Navigating the Original SimpliSafe® Keypad Menu

You can use your system's Keypad menu at any time to change your PIN, add a dialing prefix, add or remove components and test your system.

Install / Set Up Help

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How to Remove Sensors from the Original SimpliSafe® System

You can remove sensors from your system through the Keypad or, for customers with Interactive Monitoring, the online account.

Install / Set Up Help

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How to Change the Default Settings for the Original SimpliSafe® System

Add and remove Sensors, change your Master PIN and more all through the Keypad. This article will walk you through settings and their default configurations.

Features / Settings

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Original SimpliSafe® Base Station Installation Guide

The first step to securing your home with your Original SimpliSafe Security System is setting up your Base Station. Learn more about the install process here.

Install / Set Up Help

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Original SimpliSafe