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Original SimpliSafe® Panic Button Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're

Install / Set Up Help

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Original SimpliSafe

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Unable to Change my System Settings or Alarm State From the SimpliSafe® App

Having trouble changing your settings or system alarm state? Use the steps in this guide to troubleshoot your Base Station's connection.

Troubleshoot an Issue

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The Easy Setup Wizard Software Will Not Launch on my Computer

There may be some extra steps you need to take to get the SimpliSafe software to run on your Windows or Mac computer. Use this guide to walk through those steps.

Troubleshoot an Issue

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Original SimpliSafe