‎Navigating the Original SimpliSafe® Keypad Menu | SimpliSafe Support Home

Navigating the Original SimpliSafe® Keypad Menu


Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. If you're not certain which system you have, you can tell the difference here.

You can use your system's Keypad menu at any time to change your PIN, add a dialing prefix, add or remove components and test your system. To adjust your settings by using the Keypad menu, first press the menu button, located at the bottom left of the Keypad. On the Keypad screen, you will see three icons: Left Arrow, Enter Sign, and Right Arrow. To use these icons, press the button below each. Use the OFF button and HOME buttons to scroll forward and back through the different options listed at the top of the Keypad screen:

  1. Change your Primary PIN

  2. Set a dialing prefix

  3. Add components

  4. Remove components

  5. Test your system

  6. Exit the menu

Press the Away button to make a selection. Press the Menu button to cancel a selection or exit the menu.