Cellular Module Installation (Original SimpliSafe®)
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain which system you have, you can tell the difference here.
Before Getting Started
You can connect to Wi-Fi using the SimpliSafe® Mobile App when subscribed to a monitoring plan, or by using your Keypad.
Using the Mobile App
Open the SimpliSafe® Mobile App on your phone or tablet
Choose My System from the navigation bar at the bottom of the App
Next, select Base Station Settings
Tap on ‘WiFi Network’
Your device will automatically begin scanning for available networks - so ensure that your Wi-Fi network is discoverable!
Choose your Wi-Fi network from the list of available networks
Enter the password for your Wi-Fi network
Using the Keypad
Press the "Menu" button on your Keypad and enter your 4-digit Master PIN when prompted.
Navigate to System Settings and select it by pressing the right rocker.
Navigate to Wi-Fi and select it. After a few moments, your Keypad will display a list of available networks.
Scroll to the network you'd like to connect to and press the right rocker to select it.
Enter your network password. The Base Station will attempt to connect to the network and the Keypad will notify you of the result.
If unsuccessful, you will be asked to verify your password by re-entering it.
Once connected, you’ll need to update the software for your SimpliSafe® System. You can manually check for updates using your system’s Keypad.
Press Menu on your Keypad
Enter your Primary PIN
Scroll and select System Settings
Use the rocker to choose Check for Updates
After those steps have been completed, you’ll need a Phillips head screwdriver to proceed with the cellular module installation. The video and guided flow below can help walk you through this process, breaking it down into easy-to-follow steps.