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Original SimpliSafe Overview

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

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Original SimpliSafe

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What do the lights on my Original SimpliSafe Base Station mean?

Your Base Station is programmed with a set of lights that correspond to varying system statuses. Learn more here.

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troubleshoot an issue

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Original SimpliSafe

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Original SimpliSafe Installation Help

Peace of mind is important, and now whenever you are away from home you will be at ease knowing your house is protected. This page will walk you through the installation and setup for your new system.

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Original SimpliSafe

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Original SimpliSafe Entry Sensor Installation Guide

Sensors are essential to protecting your home. Entry Sensors are made up of two parts: a magnet to install on your door or window, and a sensor to install on the doorframe or window frame.

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How do I set up additional PINs for my Original SimpliSafe?

Add or remove PINs for your Original SimpliSafe using the Web App or the Keypad.

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customize your settings

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Original SimpliSafe

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Original SimpliSafe Motion Sensor Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

install / set up help

Help Center Article

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Original SimpliSafe

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How do I navigate the Original SimpliSafe’s Keypad Menu?

You can use your system's Keypad menu at any time to change your PIN, add a dialing prefix, add or remove components and test your system.

install / set up help

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Original SimpliSafe