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Original SimpliSafe can have up to 39 sensors (41 if you include the Keypad and Master Keychain Remote). Learn how to add new sensors to your system here.
Install / Set Up Help
Help Center Article
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Original SimpliSafe
Ensure that push notifications are enabled on the SimpliSafe app and within your device settings with these steps.
Troubleshoot an Issue
SimpliSafe’s Motion Sensors have been designed to avoid false alarms. However, if you’ve experienced one, there are a few potential issues that may cause them.
Sensors in the SimpliSafe Original system will issue errors when they fail to check in with the Base Station for a long period of time.
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're
Your Base Station is programmed with a set of lights that correspond to varying system statuses. Learn more here.
Peace of mind is important, and now whenever you are away from home you will be at ease knowing your house is protected. This page will walk you through the installation and setup for your new system.
