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Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®

Ensure that push notifications are enabled on the SimpliSafe app and within your device settings with these steps.

Troubleshoot an Issue

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Original SimpliSafe

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Unable to Change my System Settings or Alarm State From the SimpliSafe® App

Having trouble changing your settings or system alarm state? Use the steps in this guide to troubleshoot your Base Station's connection.

Troubleshoot an Issue

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Original SimpliSafe

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How to Add New Sensors to My Original SimpliSafe® System?

Original SimpliSafe can have up to 39 sensors (41 if you include the Keypad and Master Keychain Remote). Learn how to add new sensors to your system here.

Install / Set Up Help

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Original SimpliSafe