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Original SimpliSafe Wireless Siren Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

Install / Set Up Help

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Original SimpliSafe

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Original SimpliSafe Water Sensor Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

Install / Set Up Help

Help Center Article

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Original SimpliSafe

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The Easy Setup Wizard Software Will Not Launch on my Computer

There may be some extra steps you need to take to get the SimpliSafe software to run on your Windows or Mac computer. Use this guide to walk through those steps.

Troubleshoot an Issue

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Original SimpliSafe

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Which version of SimpliSafe system do I have?

SimpliSafe has two primary versions of its product—the Original SimpliSafe and the Gen 3 SimpliSafe. The Gen 3 SimpliSafe was released in January 2018. If you’re uncertain which version you have, you can tell them apart visually using the below pictures.Gen 3 SimpliSafe:Original SimpliSafe:

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Original SimpliSafe