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Original SimpliSafe® Overview

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. If you're not certain which system you have, you can tell the dif

Install / Set Up Help

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Original SimpliSafe® Smoke Detector Installation Guide

The Smoke Detector alerts you at the first signs of smoke. Use this guide to install your Original SimpliSafe Smoke Detector.

Install / Set Up Help

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Original SimpliSafe® Entry Sensor Installation Guide

Sensors are essential to protecting your home. Entry Sensors are made up of two parts: a magnet to install on your door or window, and a sensor to install on the doorframe or window frame.

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Motion Sensor False Alarms for Original SimpliSafe®

SimpliSafe’s Motion Sensors have been designed to avoid false alarms. However, if you’ve experienced one, there are a few potential issues that may cause them.

Troubleshoot an Issue

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Original SimpliSafe® Panic Button Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. You can learn more about the differences between the systems on our He

Install / Set Up Help

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Original SimpliSafe

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Original SimpliSafe® Wireless Siren Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. You can learn about the differences between the two systems on our Hel

Install / Set Up Help

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Original SimpliSafe

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Warning: Sensor Not Responding (Original SimpliSafe®)

Sensors in the SimpliSafe Original system will issue errors when they fail to check in with the Base Station for a long period of time.

Errors / Warnings

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Original SimpliSafe