Do I need a Wi-Fi connection or computer to use the Original SimpliSafe?
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi
How do I replace my Original SimpliSafe batteries?
With the exception of the Base Station, all of the components for the Original SimpliSafe have batteries that can and should be replaced periodically. The Base Station has a special, rechargeable brand of battery.
If you purchased your SimpliSafe System prior to December 2019, you may need to upgrade the cellular module within your Base Station. Use this article to complete the necessary steps to swap out the component.
Original SimpliSafe Panic Button Installation Guide
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi
Do Original SimpliSafe Entry Sensors work on all types of windows and doors?
The Original Entry Sensors are designed to work on almost any window or door, including double-doors, double-hung windows, and swinging or sliding doors and windows.
What are the default settings and how do I change them for my Original SimpliSafe?
Add and remove Sensors, change your Master PIN and more all through the Keypad. This article will walk you through settings and their default configurations.
