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Sensors are essential to protecting your home. Entry Sensors are made up of two parts: a magnet to install on your door or window, and a sensor to install on the doorframe or window frame.
Install / Set Up Help
Help Center Article
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Original SimpliSafe
Add or remove PINs for your Original SimpliSafe using the Web App or the Keypad.
Customize your Settings
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi
You can use your system's Keypad menu at any time to change your PIN, add a dialing prefix, add or remove components and test your system.
With the exception of the Base Station, all of the components for the Original SimpliSafe have batteries that can and should be replaced periodically. The Base Station has a special, rechargeable brand of battery.
Troubleshoot an Issue
The Original Entry Sensors are designed to work on almost any window or door, including double-doors, double-hung windows, and swinging or sliding doors and windows.
